Customer Reviews
Hear what people are saying about buying, servicing, and selling with Koons.
Jeffrey Jeffrey
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★On 3/10/26 After needing a AAA tow, Great job in every way! The Koons Ford FC service department is totally different now. My 2015 is back on the road! Will Smith is a really good advisor. Got the most out of that 11 yo water pump😃. Back again on 5/19/26 for a transmission fluid replacement. Wish they would invite me into the bay to show me or at least take a pic of the old fluid instead of just telling me about it being dirty.
Spencer Pratt Spencer Pratt
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★My maintenance experience was great and very fast. My advisor Nataly was very knowledgeable, polite and helpful and my salesperson named Nazish really helped me with my new car and the finance person was great also. Overall wonderful experience with everyone.
Herbert McCoy Herbert McCoy
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Alberto, my service advisor scheduled my wife's Bronco for an antenna replacement, he sent a valet to pickup and return the vehicle to my home. The time it took from pickup and return for completed maintenance was four hours. Thanks for an outstanding job as my service advisor and look forward to seeing you in the future for vehicle services. Herbert W. McCoy
Evelyn Cruz Evelyn Cruz
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★i would like to extend my sincere thanks to Janette for her assistance in purchasing my second vehicle. She consistently makes the entire process seamless and pleasant, which is exactly why I continue to return to her. Jeanette truly listens to both my preferences and my financial requirements. I deeply value her professional advice; she has a remarkable ability to guide me toward the best decision when I am unsure. She is a kind, genuine person, and I look forward to working with her again for my next purchase.
Med Madou Med Madou
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Ahmad aljmzawi is a good example of behavior; I, Highlander, am a good car.
Ruben Orellana Ruben Orellana
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Very Easy to work with, we had Masood Sultany, helping us, He is very professional highly recomended
Saeed Qasim Saeed Qasim
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Good experience with excellent sales person Adil Zaman- I bought Corolla with in my range - clear communication
Ahmed SMK Ahmed SMK
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Great experience. Excellent service by both Sales Consultant Salem and Financial Manager Amin in a smooth transaction of purchase of the vehicle with providing necessary insight, feedback, support and going out of the way to make this happen.
Brian Jarmon Brian Jarmon
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★This has been the best experience I've ever had in buying a vehicle. From the Gm to the sales people and also in the finance department they are top notch. If you are really serious in purchasing a vehicle they will bend over backwards to make it happen. I really appreciate everything they did for me and my family.