I cannot say enough good things about my experience at Koons Woodbridge Buick GMC. From the moment I walked in, the team made me feel welcome and took the time to actually listen to what I was looking for instead of just pushing me toward something. The customer service here is truly top-notch — everyone I interacted with was friendly, knowledgeable, and genuinely helpful. The whole process was smooth and stress-free, which is not something I usually say about a dealership experience! They were transparent, patient with all of my questions, and made sure I felt confident and taken care of every step of the way. You can tell the people who work here actually enjoy what they do, and it shows in how they treat their customers. I would absolutely recommend Koons Woodbridge to anyone looking for a great experience. This team has earned a customer for life!

This dealership exceeded all my expectations. My experience here surpassed all other dealerships I have visited in the past. From the minute I stepped inside, I was met with professionalism and respect. The customer service went above and beyond, providing me with ease and resulting in a smooth transaction. I highly recommend everyone to work with this dealership; you will be satisfied!

Great experience overall! The staff was friendly, helpful, and made the whole process quick and easy. They answered all my questions and didn’t pressure me at all. I’m really happy with my car and would definitely recommend this dealership to others.

The environment at this dealership was welcoming, positive, and comfortable. The staff were very friendly and helpful, and it truly felt like a family atmosphere. Everyone was respectful, professional, and easy to talk to, which made the whole experience pleasant.

Mr. Omar Dawwas and the sales team were very helpful and informative. They explained everything during the whole sales process.

Most of the research and initial sales documentation was completed on line at my leisure. Once the document was uploaded Jonathan Martinez the salesman contacted me via email and I scheduled a test drive. Mr. Martinez met me at the door and had the truck ready for inspection. The test ride was complimented by the knowledge Mr. Martinez had of the vehicle and the dealership. I met with Scott Cook of Finance and the whole process from start to finish was just over an hour. When I picked up the truck Mr. Martinez assisted with introducing the service and parts teams and provided great information for some of the more complicated vehicle operations and settings. I would purchase from this dealership again.